Terms of service

📄 Terms of Service – HZN Premium

Welcome to HZN Premium. These Terms of Service (“Terms”, “Agreement”) govern your use of our website hznpremium.com and all purchases made through it. By accessing or using our website, you agree to follow these Terms. If you do not agree, please refrain from using our services.

1. General Conditions

By using our website, you confirm that you are at least 18 years old, or using the website under adult supervision.
We reserve the right to refuse service to anyone for any reason at any time.
Any breach or violation of these Terms may result in immediate termination of your access.

2. Accuracy of Information

We strive to provide accurate product descriptions, images, and details. However:

Occasionally information may contain errors, typographical mistakes, or inaccuracies.
We reserve the right to correct any errors or update information at any time without prior notice.

3. Products & Services

All products are subject to availability and may be discontinued at any time.
Prices for our products may change without notice.
We reserve the right to limit quantities or cancel orders at our discretion.
Product colors and textures may vary slightly due to lighting or device screen differences.

4. Billing & Account Information

You agree to provide accurate, complete, and up-to-date purchase and account information.

We may cancel or limit orders that appear to be:

Placed by dealers or resellers
Fraudulent or suspicious
Incorrect due to technical errors

5. Shipping & Delivery

Delivery times may vary depending on location and courier services.
We are not responsible for delays caused by courier issues, weather, or unforeseen situations.
Risk of loss passes to the customer once the order is handed over to the courier.
“Parcel Open on Delivery” is available for customer satisfaction.

6. Returns & Refunds

Our 7-Day Return Policy applies in cases of damaged, defective, or incorrect products.
Products must be unused, unopened, and in original packaging.

Opened or used perfumes are not eligible for return.

Full details are available in our Return & Refund Policy section.

7. Third-Party Tools & Services

We may use third-party tools, courier services, payment processors, and applications.
We are not responsible for any third-party errors, failures, or service interruptions.

8. User Feedback, Reviews & Submissions

If you submit reviews, suggestions, images, or feedback, you agree that:

We may use, edit, publish, or distribute them without compensation
Your submissions will not violate any law or contain offensive content
You are responsible for the accuracy of your statements

9. Personal Information

Your submission of personal data through the website is governed by our Privacy Policy.
Please review it to understand how we collect, use, and protect your information.

10. Prohibited Uses

You may NOT use our website for:

Illegal, fraudulent, or harmful activities
Violating laws or regulations
Uploading viruses, malicious code, or harmful content
Collecting personal information of others
Harassment, abuse, or discrimination

Violation may result in suspension or legal action.

11. Limitation of Liability

HZN Premium is not liable for:

Indirect or incidental damages
Losses related to profit, business, or data
Allergic reactions to fragrances
Misuse or mishandling of products by customers

Our liability is limited to the amount paid for the purchased product.

12. Indemnification

You agree to indemnify and hold HZN Premium harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website.

13. Changes to Terms

We may update, modify, or replace these Terms at any time.
Changes will be posted on this page with the updated date.
Continued use of the website indicates acceptance of the revised Terms.